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We're here when you need us most

Customer ServiceWe live in a 24/7 world, which is why Mercury is available 24 hours a day, seven days a week when you need to report a claim. Christmas, Thanksgiving, Fourth of July, it doesn’t matter, because we’re always available and ready to help.

It all starts with one easy call to our claims hotline. You’ll be connected to a friendly, highly knowledgeable member of our claims team who will get the process started so that you can get back to normal as quickly as possible.

24-Hour Claims Hotline: (800) 503-3724